Privacy Policy

1. Information We Collect

When you interact with our website or book an appointment, we may collect the following personal information:

• Full name, phone number, and email address provided through contact forms.
• Medical queries or symptoms submitted through our consultation request forms.
• Browser type, IP address, and page visit data collected automatically via cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your medical inquiries and appointment requests.
• Send appointment confirmations or follow-up communication.
• Improve the content and performance of our website.
• Comply with applicable healthcare privacy regulations.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared in the following limited situations:

• With healthcare professionals within our clinic network involved in your treatment.
• When required by law, court order, or government authority.
• With service providers operating under strict confidentiality agreements (e.g., email service, web hosting).

4. Cookies & Tracking

Our website uses minimal cookies to ensure basic functionality such as session management. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings without affecting most of the website's functionality.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is stored on secured servers and transmitted over encrypted HTTPS connections.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data, subject to applicable laws.
• Withdraw consent for communications at any time.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If a parent or guardian believes their child has submitted personal information, please contact us and we will promptly remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.